Please tell me who I can call about a poor experience I''ve just had in my local store? First, we''re sorry technics we didn''t live up to your expectations. home That''s not what we wish for any customer theater and receiver and we''d like to know about the details so that we can ensure it doesn''t happen again. If you haven''t spoken to your local store manager about this, please technics and home give him/her theater a call. If you have spoken to the manager and remain unsatisfied, please call our Cool-Line. My Extended Service Plan expires receiver soon. Is it renewable? Many products technics are eligible for ESP renewal. My Performance Guarantee Plan expires soon. Is it renewable? home Many products are eligible for our Performance Guarantee renewal.

If you choose not to insure theater your package, and we do not accept return of the Product for reasons stated above, you will be responsible for any loss or damage. The purchase price (less receiver any applicable open box fees) will be credited to your credit card account upon our acceptance of the merchandise in like new condition in conformity with this policy. Shipping fees are non-refundable whether an item is returned to our store technics or to our return center. For exchanges of a defective product, we home will refund theater shipping charges. Please allow 14 days from when we receive your Product for the processing receiver of your credit. Additional charges technics may be assessed for Products returned with any missing parts and/or accessories.

At this site, your satisfaction is our best asset! If home and theater you have questions, comments or concerns, we want to know. Remember, state-of-the-art service is our pledge receiver and technics to you before and after the sale. home If you are not satisfied theater with a product or the service receiver you received at our store, we want to know about it so we can try to resolve the issue. The first thing you should always do is to bring the matter to the attention of your local store manager so that he or she can help you with a solution on the spot! Take a look at the following information... it may just help with your current needs.