If you are not completely satisfied with your purchase after receiving your Product, please review our return policy to determine your preferred method of return. For most products that we sell, we offer surround our customers the ability to purchase our Performance Guarantee for coverage above and beyond the manufacturer''s factory warranty. Some of the benefits of our Performance Guarantee include: We sound guarantee the performance home of your theaters covered product to factory surround specifications for up sound to home five full theaters years! Unlike most manufacturer warranties, we provide complete coverage for damage caused by power surges, brownouts or other surround and sound power line conditions. Make sure the job is done right and that your home covered product theaters performs to factory specifications. Each repair surround is backed by our Guarantee of your Satisfaction.

Merchandise sound purchased on-line home through our site theaters (regardless of whether you picked it up at a store or had it delivered to your home), which meets the return guidelines above, may be returned via mail surround and sound to our authorized return center. Before returning anything by mail to us, you first must obtain a Return Authorization ("RA"). Any returns mailed to us without a pre-approved RA may be refused without notice, automatically returned, and a handling home fee assessed. An RA is good for 10 days. Please note you will be responsible for all shipping and insurance charges for returns, unless otherwise theaters indicated. Stop by and see us.

I surround found a lower sound price on an item I bought from you last week but I''m having trouble getting my request for a price adjustment honored. Can you help? We make lots of price adjustments every day based on our home Low Price Guarantee - many against our own sale prices! When we turn down a request theaters it is because the competing offer did not qualify under our guarantee. Our Low Price Guarantee applies to all new-in-box products we sell except cellular phones and pagers and we are committed to honoring our guarantee providing the following criteria are met: The competing offer was valid at the same time or within 30 days of your purchase with us A local retailer (not mailorder or out of town) is making the competing offer.