My product works fine but it just sony home theater components doesn''t home suit my needs so i''d like my money back. theater for most purchases, components we offer a full refund within sony the first 30 days, provided the item is returned in new condition home and theater with all original packaging and accessories. computers, monitors, printers, laptops and related merchandise may be returned or exchanged within 14 days of purchase components less a 15% restocking fee. opened software and music can be exchanged for the same item during the first sony 30 days if defective; unopened software and music can be refunded during the 30-day home time frame. merchandise purchased as open theater box is not subject to the 15% open box fee. returns for promotional components package items will sony only be accepted if all home components of the promotional package are returned. individual package components may be exchanged if defective.

if you choose not to insure your theater and components package, and we do not accept sony return of the product for reasons stated above, you will be responsible for any loss or damage. the purchase price (less any applicable home and theater open box fees) will be credited to your credit components card account sony upon our acceptance of the merchandise in like new condition in home conformity with this policy. shipping fees are non-refundable whether an item is returned theater to our store or to our return center. for components exchanges of a defective product, we will refund shipping charges. please allow 14 days from when we receive your product for the processing of sony your credit. additional charges may be assessed for products returned with any missing parts and/or accessories.

merchandise purchased on-line through our site (regardless of whether you picked it up at a store or had it delivered to your home), which meets home the return guidelines above, may be returned via mail to our authorized return center. theater and components before returning anything by mail to us, you first must obtain a return authorization ("ra"). any returns sony mailed to us without a pre-approved ra may be home refused without notice, automatically returned, and a handling fee assessed. an ra is good for 10 days. please note you will be responsible for theater all shipping and insurance charges components for returns, unless otherwise indicated. stop by and see us.