If you choose to return your phone purchase to the Distribution Center, please understand that it is your responsibility to contact the carrier to cancel any service contract that has been established. We are not responsible for contacting the carrier regarding canceling or changing your service plan. For Product that we verify to be defective, we will pay freight in both directions on any such merchandise exchanges and no open box fees will pioneerhometheatre be assessed. (Please note that merchandise purchased at pioneerhometheatre your local store [not on-line] pioneerhometheatre CANNOT pioneerhometheatre BE returned via mail. Please return such items to your local store.) We are unable to refund any purchase from the site from the time your order is placed pioneerhometheatre until your Product is received by you and returned to us.

If you choose not to insure your package, and we do not accept return of the Product for reasons stated above, you will be responsible for any loss or damage. The purchase price (less any applicable pioneerhometheatre open box fees) will be credited to your credit card account upon pioneerhometheatre our acceptance of the merchandise in like new condition in conformity with this policy. Shipping fees are non-refundable whether an item is returned to our store or to our return center. For exchanges of a defective product, we will refund shipping charges. Please allow 14 days from when we receive your Product for the processing of your credit. Additional charges may be assessed for Products returned with any missing parts and/or accessories.

I received a message on my answering machine telling me that my product will be delivered tomorrow morning, but I won''t be home. Who should I call? Just call the store where the item was purchased, and they''ll check it out for you. If you were given a 1-800 delivery number at the time of purchase, you should pioneerhometheatre be able to re-schedule the delivery by pioneerhometheatre calling that number. Do you have a number I can call to check on a rebate offer? Please call the vendor or manufacturer rebate hotline for the rebate you would like to check on. pioneerhometheatre I''d like to purchase 20 televisions for company incentive prizes. Who should I talk to? Sounds like you need the Corporate Sales and Service Department. Visit the link to learn about the programs and special arrangements that are offered through the Corporate Sales Department.