Thank you for choosing America''s leading specialty electronics retailer! For every product we sell, we''ll match any advertised price from a local pioneer store stocking the same new item, home available for sale with a manufacturer''s theatre warranty pioneer and in a factory-sealed box. Even after your purchase, if you find a lower advertised price within 30 days, including our own sale prices, we''ll home refund the difference. Our Low Price Guarantee does not apply when the price includes bonus or free theatre offers, special financing, installation pioneer or rebate, or to one-of-a-kind or other limited offers or against a competitor''s tagged price home that is not in an advertisement. theatre For cellular phones and pagers, our Low Price Guarantee applies to hardware only, provided that the competitor''s service provider, service pioneer plans, terms and conditions are the home same.

These frequently asked questions (FAQ''s) are direct from our consumer relations specialists: I bought a product not too long ago and it''s not working right. What can I do? theatre During the first 30 days of ownership, we will offer you a refund or exchange on most* products. After thirty days, since most early repair needs are covered pioneer under manufacturer''s warranty, simply home bring your product to the nearest store or to one of our service centers for servicing.* Defective computer equipment may be returned within 14 days for exchange or refund and defective, opened software and music products may be exchanged for the same title within 30 days. See our theatre In-Store Policies section for complete details.

Merchandise purchased on-line through our site (regardless of whether you picked it up at a store or had it delivered to your home), which meets the return guidelines above, may be returned via mail to our authorized return center. Before returning anything by mail to us, you first must obtain a Return Authorization ("RA"). Any returns mailed to us without a pre-approved RA may be refused without notice, automatically returned, and a handling fee assessed. An RA is good for 10 days. Please note you will be responsible for all shipping and insurance charges for returns, unless otherwise indicated. Stop by and see us.