Please tell me who I can call about a poor experience I''ve just had in my local store? First, we''re sorry we didn''t live up to your expectations. That''s not what kenwood we home wish for any customer and we''d like to know about the details so that we can ensure it doesn''t happen again. If you haven''t spoken to your local store manager about this, please give him/her a call. If you have spoken theaters to the manager and remain unsatisfied, please call our Cool-Line. My Extended Service Plan expires soon. Is it renewable? Many products are eligible for kenwood and home ESP renewal. My Performance Guarantee Plan expires soon. theaters Is it renewable? Many products are eligible for our Performance Guarantee renewal.

If you are not completely satisfied with your purchase after receiving your Product, please review our return policy to determine your preferred method of return. For most products that we sell, kenwood and home we offer our customers the ability to purchase our Performance Guarantee for coverage above and beyond the theaters manufacturer''s factory warranty. Some of the benefits of our Performance Guarantee include: kenwood We guarantee the performance of your covered product to factory specifications home for up to five full years! Unlike most manufacturer warranties, we provide complete coverage for damage caused by power surges, brownouts or other power line conditions. Make sure the job is done right and that your covered product performs to factory specifications. Each repair is backed by theaters and kenwood and home our Guarantee of your Satisfaction.

If you choose not to insure your package, and we do not accept return of the Product for reasons stated above, theaters you will be responsible for any loss or damage. The purchase kenwood price (less home any applicable open box fees) will be credited to theaters and kenwood your credit card account home upon our acceptance of the merchandise theaters in like new condition in conformity with this policy. Shipping fees kenwood are non-refundable home whether an item is returned to our store or to our return center. For exchanges of a defective product, we will refund theaters shipping charges. Please allow 14 days from when we receive your Product kenwood and home and theaters for the processing kenwood of your credit. Additional charges may be assessed for Products returned home with any missing theaters parts and/or accessories.