If you choose to return your phone index and theater purchase to the distribution components center, please understand home that it is your responsibility to contact theater and components the carrier to cancel any service contract that has been established. home we are theater not responsible for contacting the carrier regarding canceling or changing your components service plan. for product that we verify to be defective, we will home pay freight in both directions on any such merchandise exchanges and no open box theater fees will be assessed. components and home (please note that merchandise purchased theater and components at your local store home [not on-line] cannot theater be returned via mail. please return such items to your components local store.) we are unable to refund any purchase from the site from the time your order is home placed until your product is received by you and returned to us.

these frequently theater asked questions (faq''s) are direct from our consumer relations specialists: i bought components a product not too long ago and it''s not working right. what can i do? during the first 30 days of ownership, we will offer you a refund or exchange on most* products. after thirty days, since home most early repair needs are covered under manufacturer''s warranty, simply bring your product to the nearest store theater or to one of our service centers for components servicing.* defective computer equipment may be returned home within 14 days for theater exchange components or refund and defective, opened software and music products may be exchanged for the home same title theater within 30 days. components see our in-store policies section for complete details.