In order to take advantage of our Low Price Guarantee, you must visit your nearest store, as we do not provide on-line price matches. Our Low Price Guarantee does not apply when the price includes bonus or free offers, special financing, installation or rebate, or to one-of-a-kind or other limited offers or against a competitor''s tagged price that is not in an advertisement. For cellular phones and pagers, our Low Price Guarantee applies to hardware only, provided that the competitor''s service provider, service plans, terms and conditions are the same. If we do not operate a store in your local market, "your market" will be considered to be the market closest to you in which our company does operate a store. Certain competitors in the applicable market may be excluded from this offer. (See the appropriate store for details.) All published prices, specifications and services are subject to change without notice.

These frequently asked questions (FAQ''s) are direct from our consumer relations specialists: I bought a product not too long ago and it''s not working right. What can I do? During the first 30 days of ownership, we will offer you a refund or exchange on most* products. After thirty days, since most early repair needs are covered under manufacturer''s warranty, simply bring your product to the hometheatrespeakerkits nearest store or to one of our service hometheatrespeakerkits centers for servicing.* hometheatrespeakerkits Defective computer equipment may be returned within 14 days for exchange or refund and defective, opened software and music products may be hometheatrespeakerkits exchanged for the same title within 30 days. See our hometheatrespeakerkits In-Store Policies section for complete details.

I received a message on my answering machine telling me that my product will be delivered tomorrow morning, but I won''t be home. Who should I call? Just call the store where the item was purchased, and they''ll check it out for you. If you were given a 1-800 delivery number at the time of purchase, you should be able to re-schedule the delivery by calling that number. My delivery is late. Who can I call to check on it? Check your receipt for a toll-free delivery number. If there no number is on the receipt, call the store of purchase and a manager will be glad to check on the delivery for you. My property was damaged during your installation. What are you going to do? We''re sorry there was a problem. Please call the local store manager about what happened. He or she will arrange to compensate you for any damage we caused.