At this site, your satisfaction is our best asset! hometheatres If you have questions, comments or concerns, we want to know. Remember, state-of-the-art service is our pledge to you before and after the sale. If you are not satisfied with a product or the service you received at our store, we want to know about it so we can try to resolve the issue. The first thing you should always do is to bring the matter to the attention of your local store manager so that he or she can help you with a solution on the spot! Take a look at the following information... it may just help with your current needs.

I bought an item from you last week and now you have it on sale for $50 less. What should I do? Just go to any Store with your receipt and we''ll credit you with the $50 difference. If you paid cash, you''ll get cash back. Do you beat the prices hometheatres in hometheatres membership warehouses and military PXs or catalogs? We will match any advertised price from a local store stocking the same new item, available for sale with a manufacturer''s warranty and in a factory-sealed box including warehouse hometheatres clubs since they are legitimate retailers. We do not honor mail order hometheatres or Internet retailers prices but when shipping charges are added in, we think you''ll find our prices most competitive. PX''s are subsidized and not open to the general public so we do not match prices hometheatres with them. We find many military personnel shop with us anyway because our prices are often better than at the PX and the selection is much greater.

If you are not completely satisfied with your purchase after receiving your Product, please review our return policy to determine your preferred method of return. For most products that we sell, we offer our customers the ability to purchase our Performance Guarantee for coverage above and beyond the manufacturer''s factory warranty. Some of the benefits of our Performance Guarantee include: We hometheatres guarantee the performance of your covered product to factory specifications for up to five full hometheatres years! Unlike most manufacturer warranties, we provide complete coverage for damage caused by power surges, brownouts or other power line conditions. Make sure the job is done right and that your covered product performs to factory specifications. Each repair is backed by our Guarantee of your Satisfaction.