These frequently asked questions (FAQ''s) are direct from our consumer relations specialists: I bought a product not too long ago and hometheatrereceivers it''s not working right. What can I do? During hometheatrereceivers the first 30 days of ownership, we will offer you a refund or exchange on most* products. After thirty days, since most early repair needs are covered under manufacturer''s warranty, hometheatrereceivers simply bring your product to the nearest store or to one of our service centers for servicing.* Defective computer equipment may be returned within 14 days for exchange or refund and defective, opened software and music products may be exchanged for the same title within 30 days. See our In-Store Policies section for complete details.

I found a lower price on an item I bought from you last week but I''m having trouble getting my request hometheatrereceivers for a price adjustment honored. Can you help? We make lots of price adjustments every day based on our Low Price Guarantee - many against our own sale prices! hometheatrereceivers When we turn down a request it is because the competing hometheatrereceivers offer did not qualify under our guarantee. Our Low Price Guarantee applies to all new-in-box products we sell except cellular phones and pagers and we are committed to honoring our guarantee providing the following criteria are met: The competing offer was valid at the same time or within 30 days of your purchase with us A local retailer (not mailorder or out of town) is making the competing offer.