If you choose to return your phone purchase to the Distribution Center, please understand that it is your responsibility to contact the carrier to cancel any service contract that has been established. We are not responsible for contacting the carrier regarding canceling or changing your service plan. For Product that we verify to be defective, we will pay freight in both directions on any such merchandise exchanges and no open box fees will be assessed. (Please note that merchandise purchased at your local store [not on-line] CANNOT BE returned via mail. Please return such items to your local store.) We are unable to hometheatrecomponents refund any purchase from the site from the time your order is placed until your Product is received by you and returned to us.

If you are not completely satisfied with your purchase after receiving your Product, please review our return policy to determine your preferred method of return. For most products that we sell, we offer our customers the ability to purchase our Performance Guarantee for coverage above and beyond the manufacturer''s factory warranty. Some of the benefits of our Performance Guarantee include: We guarantee the hometheatrecomponents performance of your covered hometheatrecomponents product to factory specifications for up to five full years! Unlike most manufacturer warranties, we provide complete coverage for damage caused by power surges, brownouts or other power line conditions. Make sure the job is done right and that your covered product performs to factory specifications. Each repair is backed by our Guarantee of your Satisfaction.

I found a hometheatrecomponents lower price on an item I bought from you last week but I''m having trouble getting my request for a price adjustment honored. Can you help? We make lots of price adjustments every day based on our Low Price Guarantee - many against our hometheatrecomponents own sale prices! When we turn down a request it hometheatrecomponents is because the competing offer did not qualify under our guarantee. Our Low Price Guarantee applies to all new-in-box products we sell except cellular phones and pagers hometheatrecomponents and we are committed to honoring our guarantee providing the following criteria are met: The competing offer was valid at hometheatrecomponents the same time or within 30 days of your purchase with us A local retailer (not mailorder or out of town) is making the competing offer.