My product works fine but it just doesn''t suit my needs so I''d like my money back. For most purchases, we offer a full refund within the first 30 hometheatreaudio days, provided the item is returned in new condition with all original packaging and accessories. Computers, monitors, printers, laptops and hometheatreaudio related merchandise may be returned or exchanged within 14 days of purchase less a 15% restocking hometheatreaudio fee. Opened software and music can be exchanged for the same item during the first 30 days if defective; unopened software and music can be refunded during the 30-day time frame. Merchandise hometheatreaudio purchased as Open Box is not subject to the 15% open box fee. Returns for promotional package items will only be accepted if all components of the promotional package are returned. Individual package components may be exchanged if defective.

Another dealer in town has a lower price on an item you carry, but is out of stock at the moment. Why won''t you honor hometheatreaudio their price? In hometheatreaudio order for us to match a lower price, the item must be immediately available from the competitor. If not, we must assume that the offer is not legitimate. Though rare, some retailers promote low prices on out-of-stock items to practice bait-and-switch tactics hometheatreaudio or to harm the competition. Don''t worry. If you purchase from us and within thirty days the competitor receives the item and still sells it for less, we''ll match the price! For every product we sell, we''ll match any advertised price from a local store stocking the same new item, available for sale with a manufacturer''s warranty and in a factory-sealed box. Even after your purchase, if you find a lower advertised price within 30 days, including our own sale prices, we''ll refund the difference.

If you choose to return your hometheatreaudio phone purchase to the Distribution Center, please understand that it is your responsibility to contact the carrier to cancel any service contract that has been established. We are not responsible for contacting the carrier regarding canceling or changing your service plan. For Product that we verify to be defective, we will pay freight in both directions on any such merchandise exchanges and no open box fees will be assessed. (Please note that merchandise purchased at your local store [not on-line] CANNOT BE returned hometheatreaudio via mail. Please return such items to your local store.) We are unable to refund any purchase from the site from the time your order is placed until your Product is received by you and returned to us.