If you are not completely satisfied with your purchase after receiving your Product, please review our return policy to determine your preferred method of return. For most products that we sell, we offer our customers the ability to purchase our Performance Guarantee for coverage above and beyond the manufacturer''s factory warranty. Some of the benefits of our Performance Guarantee include: We guarantee the performance of your covered product to factory specifications for up to five full years! Unlike most manufacturer warranties, we provide complete coverage for damage caused by power surges, brownouts or other power line conditions. Make hometheatersreceivers sure the job is done right and that your covered product performs to factory specifications. Each repair hometheatersreceivers is backed by our Guarantee of your Satisfaction.

My product works fine but it just doesn''t suit my needs so I''d like my money back. For most purchases, we offer a full refund within the first 30 days, provided the item is returned in new condition with all original hometheatersreceivers packaging and accessories. Computers, monitors, printers, laptops and related merchandise may be returned or exchanged within 14 days of purchase less hometheatersreceivers a 15% restocking fee. Opened hometheatersreceivers software and music can be exchanged for the same item during the first 30 days if defective; unopened software and music can be refunded during the 30-day time hometheatersreceivers frame. Merchandise purchased as Open Box is not subject to the 15% open box fee. Returns for promotional package items will only be accepted if all components of the promotional package are returned. Individual package components may be exchanged if defective.

If you choose not to insure your package, and we do not accept return of the Product for reasons stated above, you will be responsible for any loss or damage. The purchase hometheatersreceivers price (less any applicable open box fees) hometheatersreceivers will be credited to your credit card account upon our acceptance of the merchandise in like new condition in conformity with hometheatersreceivers this policy. Shipping fees are non-refundable whether an item is returned to our store or to our return center. For exchanges of a defective product, we will refund shipping charges. Please allow 14 days from when we receive your Product for the processing of your credit. Additional charges may be assessed for Products returned with any missing parts and/or accessories.