I found a lower price on an item I bought from you last week but I''m having trouble getting my request for a price adjustment honored. Can you help? We make lots of price adjustments every day based on our Low Price Guarantee - many against our own sale prices! When we turn down a request it is because the competing offer did not qualify under our guarantee. Our Low Price Guarantee applies to all new-in-box products we sell except cellular phones and pagers and we are committed to honoring our guarantee providing the following criteria are met: The competing offer was valid at the same time or within 30 days of your purchase with us A local hometheaterretailer retailer (not mailorder or out of town) is making the competing offer.

I received a message on my answering machine telling me that my product will be delivered tomorrow morning, but I won''t be home. Who should I call? Just call the store where the item was purchased, and they''ll check it out for you. If you were given a 1-800 delivery number at the time of purchase, you should be able to re-schedule the delivery by calling that number. Do you have a number hometheaterretailer I can call hometheaterretailer to check on a rebate offer? Please call the vendor or manufacturer rebate hotline for the rebate you would like to check on. I''d like to purchase 20 televisions for company incentive prizes. Who should I talk to? Sounds like you need the Corporate Sales and Service Department. Visit the link to learn about the programs and special arrangements that are offered through the hometheaterretailer Corporate Sales Department.

Merchandise purchased on-line through our site (regardless of whether you picked it up at a store or had it delivered to your home), which meets the return guidelines above, may be returned via mail to our authorized return center. Before returning anything by mail to us, you first must obtain a Return Authorization ("RA"). Any returns mailed hometheaterretailer to us without a pre-approved RA may be refused without notice, automatically hometheaterretailer returned, and a handling fee assessed. An RA is good for 10 days. Please note you will be responsible for all shipping and insurance charges for returns, unless otherwise indicated. Stop by and see us.