I found a lower price on an item I bought from you last week but I''m having trouble home getting theatre my request for a price adjustment honored. Can you help? We make lots of price adjustments every day based on our Low Price Guarantee sound - many against our own sale prices! When we turn down a request it is because the competing offer did not qualify under our guarantee. systems Our Low Price Guarantee applies to all new-in-box products we sell except cellular home and theatre and sound and systems and home phones and pagers and we are committed to honoring our guarantee providing the following criteria are met: The competing offer was valid at the same time or within theatre 30 days of your purchase with us A local retailer (not mailorder or sound out of town) is making the competing offer.

Please tell me who I can call about systems a poor experience I''ve just home had in my local store? First, we''re sorry we didn''t live up to your theatre expectations. That''s not what we wish for any customer and we''d like sound to know about systems the details so that home we can theatre ensure it doesn''t sound happen again. If you haven''t spoken to your local store manager about this, please give him/her a call. If you have spoken to the manager and remain unsatisfied, please call our Cool-Line. My Extended Service systems Plan expires soon. Is it renewable? Many products are eligible for ESP renewal. My Performance Guarantee Plan expires soon. Is it renewable? Many products are home and theatre eligible for our Performance Guarantee renewal.

If you choose to return your phone purchase to the Distribution Center, please understand that it is your responsibility sound and systems to contact the carrier to cancel any service contract that has been established. We are not responsible home for theatre contacting the carrier regarding canceling or changing your service plan. For Product that we verify to be defective, sound we will pay freight in both directions on any such merchandise exchanges and no open systems box fees will be assessed. (Please note that merchandise purchased at your local store [not home on-line] CANNOT BE returned via mail. Please return such theatre items to your local store.) We are unable to refund any purchase from the site sound from the time your order is placed until systems your Product is received by you and returned to us.