Merchandise home purchased on-line through our site (regardless of whether you picked it up at a store or had it delivered theatre to your home), which meets the return guidelines above, may be returned via mail to our authorized return center. Before returning anything by mail to us, you first must obtain a Return Authorization ("RA"). Any returns mailed to us without a pre-approved RA equipment may be refused without notice, automatically returned, and a handling fee home assessed. An RA is good for 10 days. Please note you will be responsible for all shipping and insurance charges for returns, unless otherwise indicated. Stop by and see us.

If you are not completely satisfied with your theatre and equipment purchase after receiving your Product, please review our return policy to determine your preferred method of return. For most products that we sell, we offer our customers the ability to purchase our Performance Guarantee for coverage above and beyond the manufacturer''s factory warranty. Some of the benefits of our Performance Guarantee include: We guarantee the performance of your covered product to factory specifications for up to home five full years! Unlike most manufacturer theatre warranties, equipment we provide complete coverage for damage caused by power surges, home brownouts or other power line conditions. Make sure theatre the job is done right and that your covered product equipment performs to factory specifications. home Each repair is backed by our Guarantee of your Satisfaction.

I found a lower price on an item I bought theatre from you last week but I''m having trouble getting my request for a price adjustment honored. Can you help? We make lots of price adjustments every day based on our Low Price Guarantee - many against our own sale prices! When we turn down a request it is because the competing offer did not qualify under our guarantee. Our Low Price Guarantee applies to all new-in-box products we sell except cellular phones and pagers and we are committed to honoring our guarantee providing the following criteria are met: The competing offer was valid equipment at the same time or within 30 days of your purchase with us A local retailer (not mailorder or out of town) is making the competing offer.