These frequently asked questions (FAQ''s) are direct from our consumer home relations theatre specialists: I bought a product not too long ago and it''s not working right. What can I do? During the first 30 days of ownership, we will offer you a refund or exchange componets on most* home products. After thirty days, since most early repair theatre needs are covered componets under manufacturer''s warranty, simply bring your product to the nearest store or to one of our service centers for servicing.* Defective computer equipment may be returned within 14 days for exchange or refund and defective, opened software and home music products may be exchanged for the same title within 30 days. See our In-Store Policies section for complete details.

In order to take advantage of our Low Price Guarantee, theatre you must visit your nearest store, as we do not provide on-line price matches. Our Low Price Guarantee does not apply when the price includes bonus or free offers, special componets financing, home installation theatre or rebate, or to one-of-a-kind componets and home or other theatre limited offers or against a componets competitor''s tagged price that is not in an advertisement. home For cellular theatre and componets phones and home pagers, our Low Price Guarantee applies to hardware theatre only, provided that componets the competitor''s service provider, home service plans, terms and theatre conditions componets and home are the same. If we do not operate a store in your local market, "your market" will be considered to be the market closest theatre to you in which our company does operate a store. Certain competitors in the applicable market may be excluded from this offer. (See the appropriate store for details.) All published prices, specifications componets and services are subject to change without notice.