If you are not completely satisfied with your purchase home after receiving your Product, please review our return policy to determine your preferred method of return. For most products that we sell, we offer our customers the ability to purchase our Performance Guarantee for coverage above and beyond the manufacturer''s theater and system factory warranty. Some of the benefits of our Performance Guarantee include: We guarantee the performance of your covered product to factory specifications for up to five full home years! Unlike most manufacturer warranties, we provide complete coverage for damage caused by power surges, brownouts or other power line conditions. Make sure the job is done right and that your covered product performs to factory specifications. Each repair is backed by our Guarantee of your Satisfaction.

I received a message on my answering machine telling me that my product will be delivered tomorrow morning, but I won''t theater be home. Who should I call? Just call the store where the item was purchased, and they''ll check it out for you. If you were given a 1-800 delivery number at the time of purchase, you should be able to re-schedule the delivery by calling that number. My delivery is late. system Who can I call to check home on it? Check your receipt for a toll-free delivery number. theater If there system no number is on the receipt, call the store of purchase and a manager will be glad to check on the delivery for you. My property was damaged during your installation. What are you going to do? We''re sorry there was a problem. Please call the local store manager about what happened. He or she will home arrange to compensate you for any damage we caused.

Merchandise purchased on-line through our site (regardless of whether theater and system and home you picked it up at a store or had it delivered to your home), which meets the theater return guidelines above, may be system returned via mail to our authorized return center. Before returning anything by mail to us, you first must obtain a Return Authorization ("RA"). Any returns mailed to us without a pre-approved RA may be refused without notice, automatically returned, and a handling fee assessed. An RA is good for 10 days. Please note you will be responsible for all shipping and insurance charges for returns, unless otherwise indicated. Stop by and see us.