These frequently asked questions (FAQ''s) home and theater are direct from our consumer relations specialists: I bought a speakers product sony not too long ago and it''s not working right. What can I do? During the first 30 days of ownership, we will offer you a refund home or exchange on most* products. After thirty days, since most early repair needs are covered under manufacturer''s warranty, theater simply bring speakers your product to the nearest store or sony to one of our service centers for servicing.* Defective computer equipment home may be returned within theater 14 days for exchange or refund and defective, opened software and music products speakers may sony be exchanged for the same title home within 30 days. See our In-Store Policies section for complete details.

If you choose not to insure your package, theater and we do not accept return of the Product for reasons stated speakers above, you will be responsible for sony any loss or home and theater damage. The speakers purchase price (less any applicable open box fees) will be credited sony to your credit home card account upon our acceptance of the theater and speakers merchandise sony in like new condition in conformity with this policy. Shipping fees are non-refundable whether an item is returned to our store or to home our return center. For exchanges theater and speakers of a defective sony product, we will refund home shipping charges. theater Please allow 14 days from when we receive your Product for the speakers and sony processing of your credit. home Additional charges may be assessed theater for Products speakers and sony returned with any missing parts and/or accessories.