My product works fine but it just doesn''t suit my needs so I''d like my money back. For most purchases, we offer a full refund within the first 30 days, provided the item is returned in new condition with all original packaging and accessories. Computers, monitors, home and theater printers, laptops and related merchandise may be returned or exchanged within 14 days of purchase less a 15% restocking fee. Opened software equipment and music can be exchanged for the same item during the home first 30 days if defective; unopened theater software and music can be equipment refunded during the 30-day time frame. Merchandise purchased as Open Box is not subject to the 15% open box fee. Returns for promotional package items will only be accepted if all components of the promotional package are returned. Individual package components may be exchanged if defective.

The exact factory sealed model is being compared. The home competing theater retailer has the product in stock. Your purchase from us was not bundled with special financing or other free equipment or bonus offers. The competitor''s home price was not for one-of-a-kind or other limited quantity offers. The competing offer was for an advertised item. The competing items did not include cellular phones or pagers. theater We set the above criteria so that we can remain most competitive and economically sound while being fair to all customers. If you feel your competing offer satisfies the above requirements, we encourage you to discuss it with your local store management. I had equipment a great shopping experience with you and would like to commend my Sales Counselor. home Who can I call? We''d love to hear from you! We offer a company-wide recognition theater program in which associates earn special Hero lapel pins and certificates equipment for outstanding service.

I received a message on my answering machine telling me that my product will be delivered tomorrow morning, but I won''t be home. Who should I call? Just call the store where home the item was purchased, and they''ll check it out theater for you. If you were given a 1-800 delivery equipment number at the time of purchase, you should be able to re-schedule the delivery by calling that number. Do you have a number I can call to check on a rebate offer? Please call the vendor or manufacturer rebate hotline for the rebate you would like to check on. I''d like to purchase 20 televisions for company incentive prizes. Who should I talk to? Sounds like you need the Corporate Sales and Service Department. Visit the link to learn about the programs and special arrangements that are offered through the Corporate Sales Department.