If you choose to return your phone purchase to the Distribution Center, please understand that it is your responsibility to contact the carrier to cancel any service contract that has been established. We are not responsible for contacting the carrier highendhometheatres regarding canceling or changing your service plan. For Product that we verify to be defective, we will pay freight in both directions on any such merchandise exchanges and no open box fees will be assessed. (Please note that merchandise purchased at your local store [not on-line] CANNOT highendhometheatres BE returned via mail. Please return such items to your local store.) We are unable to refund any purchase from the site from the time your order is placed until your Product is received by you and returned to us.

My product works fine but it just doesn''t suit my needs so I''d like my money back. For most purchases, we offer a full refund within the first 30 days, provided the item is returned in new condition with all original packaging and accessories. Computers, monitors, printers, laptops and related merchandise may highendhometheatres be returned or exchanged within 14 days of purchase less a 15% restocking fee. highendhometheatres Opened software and music can be exchanged for the same item during the first 30 days highendhometheatres if defective; unopened software and music can be refunded during the 30-day time frame. Merchandise purchased as Open Box is not subject to the 15% open box fee. Returns for promotional package items will only be accepted if all components of the promotional package are returned. Individual package components may be exchanged if defective.

I received a message on my answering machine telling me that my product will be delivered tomorrow morning, but I won''t be home. Who should I call? Just call the store where the item was purchased, and they''ll check it out for you. If you were given a 1-800 delivery number at the time of purchase, you should be able to re-schedule the delivery by calling that number. Do you have a number I can call to check on a rebate offer? Please call the vendor or manufacturer rebate hotline for the rebate you would like to highendhometheatres check on. I''d like to purchase 20 televisions for company incentive prizes. Who should I talk to? Sounds like you need the Corporate Sales and Service Department. Visit the link to learn about the programs and special arrangements highendhometheatres that are offered through the Corporate Sales Department.