Please tell me who I can call about a poor experience I''ve just had in my local store? First, we''re sorry we didn''t live up electronics to your expectations. That''s not what we wish for any customer and we''d like home to know about the details so that we can ensure it doesn''t happen again. If you haven''t spoken to your local store manager about this, please give him/her theatre and electronics a call. If you home have spoken to the manager and remain unsatisfied, please call our Cool-Line. My Extended Service Plan expires soon. Is it theatre renewable? Many products are eligible for ESP renewal. My Performance Guarantee Plan expires soon. Is it renewable? Many products electronics are eligible for our Performance Guarantee renewal.

If you choose not to insure your package, and we do not accept return of the Product for reasons stated above, you will be responsible for any loss or damage. The purchase price (less any applicable home open box fees) will be credited to your credit card account upon our acceptance of the merchandise in like new condition in conformity with this policy. Shipping fees are non-refundable whether an item is returned to our store or to our return theatre center. For exchanges of a defective product, we will refund shipping electronics charges. home Please allow 14 days from when we receive your Product for the processing of your credit. theatre Additional charges may be assessed for Products returned with any missing parts and/or accessories.

At this site, your satisfaction is our best asset! If you have questions, electronics comments or concerns, we want to know. Remember, state-of-the-art service is our pledge to you before home and theatre and after the sale. If you are not electronics satisfied with a product home or the service you received at theatre our store, we want to know about it so we can try to resolve the issue. The first thing you should always do is to bring the matter to the attention of your local store manager so that he or she can help you with a solution on the spot! Take a look at the following information... it may just help with your current needs.