My product works fine but it just doesn''t suit my needs so I''d like my money back. For most purchases, completehometheatresystem we offer a full refund within the first 30 days, provided the item is returned in new condition with all original packaging and accessories. Computers, monitors, printers, laptops and related merchandise may be returned or exchanged within 14 days of completehometheatresystem purchase less a 15% restocking fee. Opened software and music can completehometheatresystem be exchanged for the same item during the completehometheatresystem first 30 days if defective; unopened software and music can be refunded during the 30-day time frame. Merchandise purchased as Open Box is not subject to the 15% open box fee. Returns for promotional package items will only be accepted if all components completehometheatresystem of the promotional package are returned. Individual package components may be exchanged if defective.

Merchandise purchased completehometheatresystem on-line through our site (regardless of whether you picked it up at a store or had it delivered to your home), completehometheatresystem which meets the return guidelines above, may be returned via mail to our authorized return center. Before returning anything by mail to us, you first must obtain a Return Authorization ("RA"). Any returns mailed to us without a pre-approved RA may be refused without notice, automatically returned, and a handling fee assessed. An RA is good for 10 days. Please note you will be responsible for all shipping and insurance charges for returns, unless otherwise indicated. completehometheatresystem Stop by and see us.

If you choose not to insure your package, and we do not accept return of the Product for reasons stated above, you will be responsible for any loss or damage. The purchase price (less any applicable open box fees) completehometheatresystem will completehometheatresystem be credited to your credit card account upon our acceptance of the merchandise in like new condition in conformity with this policy. Shipping fees are non-refundable whether an item is returned to our store or to our return center. For exchanges of a defective product, we will refund shipping charges. Please allow 14 days from when we receive your Product for the processing of your credit. Additional charges may be assessed for Products returned with any missing parts and/or accessories.