If you choose not to insure your package, and we do not accept return of the Product for reasons stated above, you will be responsible for any loss buycdburner or damage. The purchase buycdburner price (less any applicable open box fees) will be credited to your credit card account upon our acceptance of the merchandise in like new condition in conformity buycdburner with this policy. Shipping fees are non-refundable whether an item is returned to our store or to our return center. For exchanges of a defective product, we will refund shipping charges. Please allow 14 days from when we receive your buycdburner Product for the processing of your credit. Additional charges may be assessed for Products returned with any missing parts and/or accessories.

Please tell me who I can call about a poor experience I''ve just buycdburner had in my local store? First, we''re sorry we didn''t live up to your expectations. That''s not what we wish for any customer and we''d like to know about the details so that we can ensure it doesn''t happen again. If you haven''t spoken to your local store manager about this, please give him/her a call. If you have spoken to the manager and remain unsatisfied, please call our Cool-Line. My Extended Service Plan expires soon. Is it renewable? Many products are eligible for ESP renewal. My Performance Guarantee Plan expires soon. Is it renewable? Many products are eligible for our Performance Guarantee renewal.

The exact factory sealed model is being compared. The competing retailer has the product in stock. Your purchase from us was not bundled with special financing or other free or bonus offers. The competitor''s price was not for one-of-a-kind or other limited quantity offers. The competing offer was for an advertised item. The competing items did not include cellular phones or pagers. We set the above criteria so that we can remain most competitive and economically sound while being fair to all customers. If you feel your competing offer satisfies the above requirements, buycdburner we encourage you to discuss it with your local store management. I buycdburner had a great shopping experience with you and would like to commend my Sales Counselor. Who can I call? We''d love to hear from you! We offer a company-wide recognition program in which associates earn special Hero lapel pins and certificates for outstanding service.