If you are not completely satisfied with your purchase after receiving your Product, please review our return policy to determine your preferred method of return. For most products that we sell, we offer our customers the ability to purchase our Performance Guarantee BOSE for coverage above and beyond the manufacturer''s HOME factory warranty. Some of the benefits of our Performance Guarantee include: THEATRE We guarantee the performance of your covered product to factory specifications for up SYSTEM to five full years! BOSE Unlike most manufacturer warranties, we provide complete HOME coverage for damage caused by power surges, brownouts THEATRE or other power line conditions. SYSTEM Make sure the job is done right and that your covered product performs to factory specifications. Each repair is backed by our Guarantee BOSE of your Satisfaction.

If HOME you choose to THEATRE return your phone SYSTEM purchase to the Distribution Center, please understand that it is your BOSE responsibility to contact the carrier to cancel any service contract that has HOME been established. We are not responsible for contacting the carrier regarding canceling or changing your service plan. For Product that we verify to be defective, we will pay freight in both directions on any such merchandise THEATRE exchanges and no open box fees will be assessed. (Please note that merchandise purchased at your local store [not on-line] CANNOT SYSTEM BE returned via mail. BOSE Please return such items to your local store.) We are unable to refund any purchase from the site HOME from the time your order is placed until your Product is received by you and returned to us.

The THEATRE exact factory sealed model is being compared. The competing retailer has the product in stock. Your purchase from us was not bundled with special financing SYSTEM or other free BOSE or bonus offers. The competitor''s price was not for one-of-a-kind or other limited quantity offers. The competing offer HOME was for an advertised item. The competing items did not include cellular phones or pagers. We set the above criteria so that we can remain most competitive and economically sound while being fair to all customers. If you feel your competing THEATRE offer satisfies SYSTEM the above requirements, we encourage you to discuss it with your local store management. I had a great shopping experience with you and would like to commend my Sales Counselor. Who can I call? We''d love to hear from you! We offer a company-wide BOSE recognition program HOME in which associates earn special Hero lapel pins and certificates THEATRE and SYSTEM for outstanding service.