If bose you choose to return your phone purchase to the Distribution Center, please understand that it is your home responsibility to contact the carrier to cancel any service contract that has been established. We are not responsible for contacting the carrier regarding canceling or changing your service plan. For Product that we verify to be defective, we theater will pay freight in both directions on any such merchandise systems exchanges and no open box fees will be assessed. (Please note that merchandise purchased at your local store [not on-line] CANNOT BE returned bose via mail. Please return such items to your local store.) We are unable to refund any purchase from the site from the time your home order is placed until your Product is received by you and returned to us.

I found a lower price on an item I bought from theater you last week but I''m having trouble getting my request for a price adjustment honored. Can you help? We make lots of price adjustments every day based on our Low Price Guarantee - many against our own sale prices! When we turn down a request it is because the competing offer did not qualify under our guarantee. Our Low Price Guarantee applies to all new-in-box products we sell except cellular phones and pagers and systems we are committed to honoring our guarantee providing the following criteria are met: The competing offer was valid at the bose same time or within 30 days of your purchase with us A local retailer (not mailorder home or out of town) is making the competing offer.

My product works fine but it just theater doesn''t suit my systems needs so I''d like my money back. bose For most purchases, we offer a full refund within the first 30 days, provided the item is returned in new condition home and theater with all original packaging and accessories. Computers, monitors, printers, laptops and related merchandise may be returned or exchanged within 14 days of purchase less a 15% restocking fee. Opened software and music systems can be exchanged for the same item during the first 30 days if defective; unopened bose software and music can be refunded during the 30-day time home frame. Merchandise purchased as Open Box is not subject to the 15% open box fee. Returns for promotional package items will only be accepted if all theater and systems components of the promotional package are returned. Individual package components may be exchanged if defective.