Merchandise purchased on-line through our aiwa site (regardless of whether you picked it up at a store or had it delivered to your home), which home meets the return guidelines above, may be returned via mail to our authorized return center. Before returning anything by mail to us, you first must obtain a Return Authorization ("RA"). Any returns mailed to us without a pre-approved RA may be refused without notice, automatically returned, and a handling fee assessed. theatre An RA is good for 10 days. Please note you will be responsible for all shipping and insurance charges for returns, unless otherwise indicated. Stop by and see us.

If you choose not to insure your package, aiwa and we do not accept return home of the Product for reasons stated above, you will be responsible for any loss or damage. The purchase price (less any applicable open box fees) will be credited to your credit card account upon our theatre acceptance of the merchandise aiwa in like new condition in conformity with this policy. Shipping fees are non-refundable whether an item is returned to our store home or to our return center. theatre For exchanges of aiwa a defective product, we will refund shipping charges. Please home allow theatre 14 days from when we receive your Product for aiwa the processing of your home credit. theatre Additional charges may be assessed for Products returned with any missing parts and/or accessories.

At this site, your satisfaction is our best aiwa asset! If you have questions, comments or concerns, we want to know. Remember, state-of-the-art service is our pledge to you home before and after the sale. If you are not satisfied theatre with a product or the service you received at our store, we want to know about it so we can try to resolve the issue. The first thing you should always do is to bring the matter to the attention of your local store aiwa manager so that he or she can help you with a solution on the spot! Take home a look at the following information... it may just help with your current theatre needs.